To best serve you, we make use of an integrated suite of sophisticated assessment and analytical tools tailored to understanding lawyers and improving the performance of your firm, practice groups, a single office or other groups. Among the instruments we can customize and make use of are:

• Culture, Title VII, Risk Management and Other Audits use in-person interviews, on-line surveys and/or assessments to diagnose the issues that challenge your firm.
  
  
• Benchmarking Studies compare your firm to others in any number of customized ways.
  
  
• Client Satisfaction and External Perception Surveys provide feedback on the level of your firm's success in achieving client satisfaction and/or its reputation in selected practice areas and markets.
  
  
• Best Practices Reports compile effective policies and procedures used by market leaders as guidelines to be assessed and balanced against the unique qualities and situation of your firm.
  
  
• Personal Style, Emotional Intelligence and Behavioral Science Assessments identify the various styles, strengths and needs of your lawyers.
  
  
• High Performance Coaching enhances self-awareness and delivers strategies tailored to improve performance.
  
  
• Group Training Programs efficiently relay information, elevate skills and enhance teamwork.
  
  
• Retreats, whether during an afternoon or a three-day weekend, on-site or off-site, can use discussion, facilitation, mediation and/or electronic audience response systems to allow your firm to process important business effectively.